On business days (not including Saturday) we will ship the same day if you order before 3pm.
On business days (not including Saturday) we will ship the same day if you order before 3pm.
You may return your order up to one month after ordering and will get your money back immediately.
Trusted Shops is an independent survey provider showing almost 100% customer satisfaction for us. For more information see here
For a small fee of EUR 2 you can pay 14 days after delivery.
For an additional EUR 9,90 we will ship next day before 12pm if you order before 3pm and in Germany.
You can pay per invoice, debit, prepayment, credit card, PayPal, cash on delivery or cash on site.
In the shopping cart, you can choose gift wrapping for all of your items.
When ordering, you can choose if you want us to attach a message instead of the invoice.
According to European law, all orders from online shops can be returned within 14 days, but we extend this period to one month!
Additionally, we will pay all costs for return shipment, as long as you use the DHL returns label provided, if you ship it from within Germany and if you register the return using our online return form.
We normally process returns within two working days after the shipment arrives in our warehouse!
All legal info about returns can, of course, be found in our Terms and Conditions.
Please always register returns using our Returns form. That way we will receive all the data immediately and can process it extra-fast!