On business days (not including Saturday) we will ship the same day if you order before 3pm.
On business days (not including Saturday) we will ship the same day if you order before 3pm.
You may return your order up to one month after ordering and will get your money back immediately.
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For a small fee of EUR 2 you can pay 14 days after delivery.
For an additional EUR 9,90 we will ship next day before 12pm if you order before 3pm and in Germany.
You can pay per invoice, debit, prepayment, credit card, PayPal, cash on delivery or cash on site.
In the shopping cart, you can choose gift wrapping for all of your items.
When ordering, you can choose if you want us to attach a message instead of the invoice.
article no. 7263
Working in IT support isn't the easiest thing in the world, is it? No matter what size of organization you work for, you always get the same silly questions and problems asked!
User: It says ‘Press Any Key' but I can't find that key on my keyboard. Can you find it for me?
Helpdesk: Groooaaan
Some requests like How do I make the coffee holder come out of my computer? are just so inanely stupid that you probably want to tear your hair out and refuse to answer!*
(* The answer, of course, is to ask them: Is your coffee caffeinated or decaf.?)
Well, now you can refuse to answer... sort of... Our spinning IT Service Wheel is the solution you need! Just spin the wheel –(or better still, let the user spin it) – and ta-da! problem solved. Or at least delayed :).
User: Help me oh great helpdesk! I can't print red.
Helpdesk: Do you have a colour printer?
User: Oh... Er... Yes... I think so... Er...
The IT Service Wheel answers will simulate the user to think about what they're asking. And it will reduce your workload by showing them that many problems can be solved quite easily by turning the machine off and on again!
User: My monitor doesn't work.
Helpdesk: Is it turned on?
User: Of course!
Helpdesk: Please turn it off.
User: OK... It's off...
Helpdesk: Please turn it on again.
User: OK... Yea! It's working! You're brilliant!
Helpdesk: Yes.
!!You can easily mount the IT Service Wheel to a wall, or even better, right onto your door. Then, when a user comes to ask you a question, they will have to spin the wheel before coming in, trying the wheel's answer first. Besides, you know how it is: Many problems seem to vanish when you follow the user back to their workplace anyway!
User: Oh! Well, it wasn't working a minute ago.
Helpdesk: Well it is now.
User: Mmm. Sorry about that. How come it works now?
Helpdesk: The Force is strong in this one.
User: Huh...? Er... right.
Helpdesk: Live long and prosper.
User: Er... yeah, you too.
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